> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hymalaia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Zendesk Connector

> Access knowledge from Zendesk Articles

## How it works

* The **Zendesk Connector** syncs all the **published Articles** in your company’s Zendesk subdomain.

### Limitations:

* It does not pick up **Zendesk Tickets**.
* It does not include **comments**.
* It pulls all the articles without the ability to select by **Category**.

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## Setting up

### Authorization

To connect the Zendesk Connector, you need the following information:

1. **Subdomain** of the Zendesk tenant (e.g., `your-company.zendesk.com`).
2. **Email address** of the user to impersonate (owner of the **API Token**).
3. **API Token**.

### Getting the API Token:

1. Log into Zendesk.
2. Navigate to **Admin > Channels > API**.
3. Under the **Tokens** tab, create a new API token and copy it.

### Indexing

1. Navigate to the **Admin Dashboard** and select **Add Connector** followed by the **Zendesk** tile.
2. Provide the required information:
   * Subdomain
   * Email address
   * API Token
3. Click **Connect** to start pulling articles from Zendesk. Articles will be synced every **10 minutes**.

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Once the connector is set up, you’ll be able to access and search through your Zendesk articles within Hymalaia.